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Privacy Policy

Care and Security

Our Identity

Company Name: J.M. Tours Ltd
Website: www.jmtours.com

1. Introduction

We respect your privacy and are committed to protecting your personal information with care and security, ensuring it remains confidential and protected from unauthorized access.
This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us, book our safari tours, or visit our website.

2. Information We Collect

J.M. Tours collects the following information:

  • Full name
  • Email address
  • Phone number (not mandatory)
  • Nationality and passport details (for parking fees and domestic flight tickets)
  • Travel preferences and special requests
  • Payment details

3. How We Use Your Information

J.M. Tours uses your information to:

  • Communicate with you about your safari tour planning.
  • Processing and making bookings
  • Send confirmations, invoices, and updates
  • Helps to improve at the time of services
  • Comply with legal requirements

4. Sharing of Information

We only share your data when necessary, including with:

  • Hotels and lodges
  • Airlines for ticketing processing
  • National parks and permit authorities

We do not sell or rent your personal data to third parties.

5. Data Security

J.M. Tours takes reasonable steps to protect your information from loss, misuse, or unauthorized access.

6. Cookies and Website Tracking

If you use our website, we may collect basic data through cookies to improve user experience and analyze website traffic.

You can disable cookies in your browser settings if you do not want to. To ensure that your browser can accept cookies, we set a temporary cookie. This cookie is temporary and doesn’t collect any personal information.

7. Your Rights

All travellers who share their information with J.M. Tours have the right to correct any inaccuracies and request the deletion of their data.

8. Data Retention

J.M. Tours keeps your information only as long as necessary for booking, legal permits, and following service purposes.

You can also request that we erase any personal data we hold about you. This does not include any data we must keep for administrative, legal, or security purposes.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Our website may include links to external websites.

Please be aware that we have no control over the privacy practices or content of these sites. We encourage you to read the privacy policies of any website you visit.

10. Updates to This Policy

J.M. tours may update this Privacy Policy from time to time to comply with the law. Updates will be posted on our website.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: info@jmtours.com
  • Phone/WhatsApp: +255 747 099 995
  • Address: P.O. Box 392, Arusha, Tanzania